Thank you for shopping at Essentials Clothing. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

  1. Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  2. Return Period: You have 30 calendar days to return an item from the date you received it.
  3. Process: To initiate a return, please contact us at Contact@essentialsus.shop with your order number and the reason for the return. We will provide you with instructions on how to send your item back to us.
  4. Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds

  1. Inspection: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  2. Approval: If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
  3. Partial Refunds: Only partial refunds are granted in the case of items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.

Exchanges

  1. Eligibility: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email@example.com] and send your item to: [Return Address].
  2. Shipping: You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.

Non-Returnable Items

Several types of goods are exempt from being returned:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Contact Us

If you have any questions on how to return your item to us, contact us at Contact@essentialsus.shop.

Address for Returns:

[Your Return Address]
Essentials Clothing
[Street Address]
[City, State, ZIP Code]
[Country]

We appreciate your business and hope to resolve any issues to your satisfaction.